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Quality Improvement Advisor (TCPI)

Georgia Hospital Association
April 13, 2018
Marietta, Georgia
Job Type


The Quality Improvement Advisor (QIA) will be an integral member of the Georgia Hospital Association Research and Education Foundation Quality, Patient Safety and Community Health Improvement Team which is assisting physicians, clinicians and providers to reach the aims of better care for the person, better health for our communities, and lower costs through improvement for our health care system.

The QIA is responsible for the assessment, analysis, development, implementation and evaluation of clinical and business performance to improve patient care processes and quality outcomes in primary and specialty physician, provider and clinical practice and hospital settings.  Using quality improvement methods, evidenced based and emerging practices, the QIA is also responsible for coaching physicians, clinicians and health systems in the use of data and improvement strategies to achieve success in all care improvement activities.  The QIA will assist in creating a culture of person and family centered care building a highly reliable organization by providing members the technical and implementation support, including consultation and training/education.

Outcome measures for the QIA will be related to improving identified measures by specific improvement goals as outlined by the various initiatives.

Essential Functions: 

  • Requires extensive interaction with members (group, individual, on-site, off site), content experts and staff. Includes travel for regional meetings and one-on-one visits.
  • Assists in the implementation of the methods and processes:
    • Demonstrates an understanding of the Centers for Medicare & Medicaid Services (CMS) initiatives and its underpinnings specifically the Transforming Clinical Practice Initiative (TCPi) Practice Transformation Network (PTN).
    • Identifies the steps necessary to develop a well-designed project aimed at achieving quality improvement (QI) goals. Works closely with an identified group of clinical practices and providers to develop and deploy work plans, improve patient safety and guide through the TCPI defined five phases of practice transformation, the reduction of hospital acquired conditions, and prevention of avoidable readmissions and infections both community and hospital acquired.
    • Assists in monitoring the spread of implementation of evidence-based quality improvement resources among practices and health care settings, including identified outcome measures of the TCPI success
    • Assists practices and providers in data submission and analysis
    • Works with the VP, Community Health Connections on the development and execution of strategies to engage physicians, providers and the clinical community in healthcare quality improvement efforts
  • Assesses gaps in healthcare physician and provider performance and recommends improvement methods and processes to clinicians.
  • Assists as needed with all monthly, quarterly, and periodic reports required including monthly data reports
  • Participates in QI training and deploy learnings to clinical practice settings
  • Exhibits familiarity with Patient-Centered Medical Homes/Medical Neighborhood Model
  • Serves as the subject matter expert for TCPI in the field
    • Participates in writing and development of communications and educational content
    • Assists with development and update efforts of GHA toolkits and other training materials as assigned
  • Interacts with staff in patient safety, education, communication, and data departments to provide and obtain both routine and non-routine information as needed
  • Assists and provides statewide, regional and one-on-one training and provide additional support through meetings, webinars, and conference calls to support hospitals implementing successful interventions
  • Develops and delivers effective presentations, such as performance data related to outcome measures
  • Researches best practices to develop interventions and populate toolkits for various topics especially related to process and test of change measures
  • Assists in tracking participant baseline and progress with required reports


  • Graduation from an accredited four year college or university program in nursing or healthcare management required


  • 5 years experience within healthcare quality improvement required
  • Additional training/certification or experience in Quality Improvement/ Patient Safety Improvement a plus: Certified Professional in Healthcare Quality® (CPHQ); LEAN Six Sigma Green Belt/Black Belt, Team STEPPS Master Trainer, Project Management
  • Equivalent of five years of full-time professional level experience in nursing and/or program administration, development, practice management or operations strongly preferred
  • Previous experience in electronic health/medical records (EHR/EMR) preferred
  • Understanding of and experience in deploying adult learning and motivational concepts in a clinical environment preferred

Knowledge & Skill 

  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations
  • Experience in training and education required, including advanced knowledge of organizational safety culture, leadership, communication, teamwork, and performance measurement in hospital setting
  • Ability to manage patient safety/quality improvement projects in healthcare setting
  • Ability to set priorities and handle multiple, sometimes competing, tasks and projects
  • Must have experience with training/education health care providers
  • Strong facilitation and presentation skills
  • Must be organized, analytical, and efficient with strong data analysis, writing, and verbal communication skills
  • Good problem-solving skills and ability to make independent decisions
  • Must have strong customer service skills for both internal and external customers
  • Ability to work independently with little supervision
  • Ability to use all Microsoft Office software and have in-depth knowledge of Word, Access, Excel and PowerPoint


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