American Veteran Magazine

Operations Analyst I

Department of Management Services
December 7, 2017
Job Type


Salary:  $36,000 - $41,400

Posting Closing Date: 12/20/2017

Operations Analyst I

Real Estate Development & Management

State of Florida Department of Management Services

This position is located in Tallahassee

The Florida Department of Management Services (DMS) is a customer-oriented agency responsible for managing various business-related functions throughout state government. Under the direction of Governor Rick Scott and DMS’ Executive Leadership Team, the agency oversees the real estate, procurement, human resources, group insurance, retirement, telecommunications, private prisons, and fleet and federal property assistance programs utilized throughout Florida’s state government. The Department of Management Services is relied upon to establish, maintain and improve the business processes used by state employees to create a better, not bigger government.  The Department of Management Services facilitates the delivery of these programs and services and provides tools and training to bolster the efficiency and effectiveness of the state’s workforce. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.” Under the leadership of DMS Secretary Erin Rock, DMS’ employees embody four pillars on a daily basis: establishing a process-oriented mindset; challenging the status quo; creating efficiencies; and respecting state employees. Learn more about the business and workforce arm of Florida government here:

Position responsibilities:

This position performs under the general supervision of the Deputy Director of the Division of Real Estate Management.

  • Assists with the development and maintenance of the Department's responsibilities as required by the Capital Facilities Planning and Budgeting Act and maintains accurate and complete data for the purpose of long-range planning and budgeting.
  • Works with staff updating of the process for the identification, documentation and prioritization of Capital Planning for the Florida Facilities Pool.
  • Assist with the overall planning, management, control, and direction of the state’s real estate assets within the Florida Facilities Pool including the design and implementation of a strategic plan to enable effective and efficient utilization of the state's owned and leased space.
  • Provide statistical analyses of real estate projects though trend analysis, cost benefit analysis and other strategic functions.
  • Understand and forecast real estate market trends throughout the state that will enable the Division of Real Estate Management to make effective determinations for all aspects of space occupancy.
  • Establish the highest and best use for state-owned buildings by determining certain factors related to the facilities, such as possible renovations, reconfigurations, ground lease issues and meeting the needs of local communities.
  • Assist in the development of the 30 year plan study which includes outlook on age and health of buildings, including occupancy, repair/renovation needs and operational data.
  • Support business and process improvement initiatives to enhance the division’s capabilities to meet operational requirements and provide excellent business services.
  • Assist in building business case analysis to support recommendations for future plans, activities, and proposals in the best interest of the state.
  • Interpret data, analyze results using statistical techniques and provide ongoing reports.
  • Work with large volumes of data including the running calculations, trends, analysis, and reporting.
  • Work with management to prioritize business and information needs.
  • Perform other duties as assigned.


  • Knowledge of principles and processes involved in business and organizational planning, coordination & execution.
  • Experience in strategic planning or a related discipline is preferred.
  • Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy.
  • Excellent oral and written communication skills.
  • Comfort with ambiguity and an ability to create clarity.
  • Ability to assimilate information quickly and accurately, synthesize and clearly communicate highly complex findings to focus on the critical issues and actionable opportunities.
  • Experience interpreting and organizing raw data into a consumable format.
  • Demonstrated ability to build relationships, facilitate teams, manage scope, schedule and budget and achieve results on projects with multiple stakeholders.
  • Ability to lead and manage multiple tasks and deliver under tight deadlines.
  • Ability to generate reports, projections, spreadsheets.
  • Ability to work in a fast-paced environment and manage time efficiently between priorities.
  • MS Office proficiency, including advanced skill in Excel and Powerpoint

Minimum qualifications:

  • Completion of a four-year degree from an accredited college or university AND a minimum of two years of strategic planning experience or data collection/interpretation. Years of experience can substitute for degree.
  • Advanced level of experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook)
  • Valid and applicable driver’s license
  • The successful candidate should be able to demonstrate experience in financial analysis and cost/benefit analysis.

The Department of Management Services is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

DMS appreciates the service and sacrifices made by veterans and their family members.  Further, DMS recognizes the immeasurable value veterans bring to the workplace and is committed to increasing the number of veterans that serve in its workforce.

Successful completion of background screening will be required for this position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.

Nearest Major Market: Tallahassee

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