Requisition No: 39823
Agency: Department of Health
Working Title: HUMAN SERVICES COUNSELOR III - 64006600
Position Number: 64006600
Salary: $32,500.00 - $35,000.00
Posting Closing Date: 07/16/2018
This is a Human Services Counselor III is a Career Service position with the Florida Department of Health in Lee County and reports to the Health Education Program Manager-SES. The incumbent is responsible for the Ryan White Medical Case Management Part B services in Lee County. This is a responsible, professional case management positon requiring the ability to plan and act independently. Performs all Ryan White Medical Case management duties as required in compliance with State Department of Health funding regulations.
Incumbent handles protected health information on a “need to know” basis following Department of Health, HIPAA, and Information Security policies, protocols and procedures. Employee abides by State/Federal laws governing health information. Responsible to maintain confidentiality, security, privacy and integrity of protected health information. This is a “need to know” position with access to the following information sets: Ryan White, HOPWA, ADAP, HMS, CAREware, lab, and medical records.
Incumbent will have excellent oral and written communication skills; be very organized, conscientious and detail-oriented; have good interpersonal skills; be compassionate, with a positive attitude; have thorough documentation skills with knowledge of SOAP (Subjective experience of the client, Objective discoveries of the healthcare professional, Assessment of the client’s condition, and Plan for further treatment) charting; be knowledgeable of medical terminology; with skills in counseling, teaching and educating clients; the ability to multi-task in a fast-paced environment; the ability to work with community agencies and make appropriate referrals. Incumbent will have understanding and knowledge of cultural diversity, especially with sensitivity to clients’ alternative lifestyles.
Provides Ryan White (RW) eligibility and case management services to eligible HIV/AIDS clients in accordance with the Ryan White comprehensive AIDS Resources (CARE) Act, Lead Agency contract, Florida HIV/AIDS Eligibility Manual, Florida HIV/AIDS Management Operating Guidelines and local protocols to include: initial intake; eligibility determination; comprehensive needs assessment, current plan of care for comprehensive clients; linkage to services; provision of authorization for dental, pharmacy and specialty medical assistance programs (Medicaid, Medicare, SSI, Social Security Disability, Food Stamps, etc.), and makes referrals as appropriate. Consults with physicians, nurses and other professionals regarding behavioral/medical issues encountered during the treatment process. Formulates a written plan of care for clients, incorporating formal and informal services, and updates plans every 6 months. Monitors client progress and compliance with the plan of care.
Coordinates and facilitates services for HIV-infected clients served by the Florida Department in Lee County and other providers. Follows contract guidelines and procedures for providing services to HIV-infected clients and their families as needed. Acts as a liaison between HIV-infected clients and community agencies.
Complies with Florida AETC Medical Case Management standards and completes online modules. Maintains records and completes reports as required by Ryan White Part B, Part C, HOPWA and ADAP contracts. Coordinates with CHD administrative office for billing.
Conducts client-centered PrEP education. Assist PrEP clients with enrollment into medication assistance programs and schedule appointments with health care providers. In addition, this PrEP navigator will carry a caseload and will conduct follow-up appointments to address adherence to medication. Complete non-medical patient assessments for PrEP services. Enter all PrEP services into the Health Management System (HMS). In addition, this PrEP navigator will carry a caseload and will conduct follow-up appointment to address adherence to medication.
Provides medication to ADAP clients as needed when ADAP staff are unavailable; other duties as assigned by supervisor. Attends and participates in staff development, team and staff meeting, in-services, webinars, and continuing education. Participates in Case Managers Supervisors meeting and in QA/QI meeting and activities.
Knowledge, skills and abilities, including utilization of equipment, required for the position:
A bachelor's degree from an accredited college or university and two years of professional experience in developmental disabilities, special education, mental health, counseling, guidance, social work, health or rehabilitative programs.Other job-related requirements for this position:
Working hours: (A) Daily from 8:00 a.m. to 5:00 p.m. (B) Total hours in workweek 40 + 40 (C) Explain any variation in work (split shift, rotation, etc.) Note: May be required to work additional hours as needed