Requisition No: 54080
Agency: Department of Health
Working Title: HEALTH SUPPORT TECHNICIAN - 64067710
Position Number: 64067710
Posting Closing Date: 02/15/2019
The Health Support Technician is a Career Service position with the Florida Departmetn of Health in Lee County. The incumbent complies with all WIC and DOH policies, operating procedures and directives, in accordance with DHM 150-24. This employee is required to have annual assessment for TB, which may include a tuberculin skin test. This employee is at risk for exposure to blood-borne pathogens. Employee will be immunized in accordance with State Health Program Office Immunization Recommendations for Health Care Workers or employee provides proof of immunity for recommended requirements. Travel to all sites may be involved in the performance of duties. This position may serve clients that speak only Spanish, Creole or other languages. It may require implementation of the Department’s Limited English Proficiency Plan.
Collects and records medical data (height/length, weight and hemoglobin levels) of WIC clients in accordance with DHM 150-24. Transcribes all medical data to the FL-WiSE system. Completes the Lab/Anthro screen with proper measurement conversions for women, infants and children. Reviews client’s immunization records and documents information in the Immunization/Blood work screen of the FL-WiSE system in accordance with DHM 150-24 and manuals. Calibrates anthropometric equipment per DHM 150-24 manual, when needed. Properly maintains bio-hazardous materials according to FDOH and CHD requirements. Follows FDOH and Lee CHD policies regarding prevention of blood borne pathogen transmission. Cleans electric breast pumps returned to the site per department policy.
Operates the FL-WiSE computer terminals/scanners/signature pads/card readers/pin pads: interviews participants for demographics, WIC income eligibility and immunizations; issues benefits, special formula and EBT cards. Instructs participants on redemption procedures, rights and obligations, program procedures, vendor/participant concerns. Provides interactive newsletter contact and voter registration compliance. Responsible for security, inventory, storage and accurate completion of special formula, EBT card issuance log and supply orders. Participates in end of the month inventory. Completes precertification screen for anyone walking in and requesting a WIC appointment. Adheres to all WIC regulations, policies and procedures set fourth in DOH 150-24, and other guides and manuals designated for the position.
Answers telephone to schedule appointments in the FL-Wise System, provide information, or forward calls. Provide information to the public regarding the WIC Program, classes and/or other program events. Provide information on community assistance agencies. Completes weekly call backs as directed.
Protect, promote and support breastfeeding. Refer client to appropriate site for breastfeeding information, concerns and/or breast pump loan. Work Breastfeeding Report as directed by supervisor.
Meets deadline for submission of EAR’S, timesheets, mileage vouchers, and other items requested. Attends staff meetings and in-service training programs. Participated in on-going nutrition educator activities with local agency. Responsible for security, inventory, storage and accurate completion of special formula, EBT card issuance log and supply orders. Participates in end of month inventory. Performs related duties as required by supervisor.
Knowledge, skills and abilities, including utilization of equipment, required for the position:
Other job-related requirements for this position:
Working hours: (A) Daily from 8:00 a.m. to 5:00 p.m. (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation, etc.) Incumbent may be required to work additional hours if needed.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (DOH) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Certain veterans and spouses of veterans deemed eligible will receive preference in employment by the state (applies only to Career Service (CS) positions).
Pursuant to Chapter 295, Florida Statutes, eligible veterans and spouses of veterans will receive preference in employment and are encouraged to apply. For applicants claiming Veterans' Preference, please attach supporting documentation that includes character of service (for example, DD form 214 Member Copy #4) when you apply for a vacancy. Applicants may also fax their supporting documentation to People First at 1-888-403-2110. All documentation is due by the closing date of the job announcement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.