American Veteran Magazine

Client Care Administrator

Dr Sarah Shah
Published
November 23, 2017
Category
Default  
Job Type

Description

We offer a competitive benefits package which includes generous Employee and Friends & Family Discount Programs and a beautiful working environment with a stellar team. We also offer Paid Holidays and a 401k Program. For full time employees we offer medical, vision, and dental insurance.

Responsibilities:

  • Provide excellent client care and customer service
  • Answer and screen high volume of inbound phone calls
  • Provide information and answers to service and product inquiries
  • Accurately complete client transactions
  • Manage appointments (scheduling, moving, and canceling appointments)
  • Manage multiple responsibilities while maintaining composure, always keeping clients priority
  • Perform opening and closing duties of the clinic

-Ability to problem solve in a fast-paced environment

-Other projects and responsibilities assigned by clinic manager

Job Requirements:

  • Associate's degree; or at least one year related experience and/or training; or equivalent combination of education and experience.
  • Exceptional customer service skills
  • Must be a team player
  • Knowledge of: Internet, Word, Excel, Outlook and the ability to learn new software quickly
  • Excellent, written, verbal, and interpersonal skills
  • Great attention to detail and accuracy
  • Ability to plan, prioritize, and organize a diversified workload in order to complete assignments
  • Consistently demonstrates good judgment, strong character and personality, ethics, and high standards of performance
  • Must be available to work flexible schedule

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